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Your success as a customer is not just about keeping the UVD Robot running. We are also committed to ensuring that you are using your UVD Robot successfully. The CARE+ PHARMA Program is a comprehensive service program intended to help you elevate your environmental hygiene.
The future cannot be predicted. But you can plan for it.
Our Application Specialists and your relevant teams will analyze existing cleaning and disinfection workflows and implement a re-designed workflow to include the UVD Robot and realize the goals we set out for germicidal efficacy, operator- and turnover time. The robot will be installed with a full SAT (Site Acceptance Test) including mapping the environment and defining disinfection points, and integrated via training and certifying users and a superuser. Finally, the efficacy is validated and documented.
Throughout the year we continue to focus on increasing the value created by the UVD solution. This includes optimizing security and safety aspects of the robot, ensuring that the robot is kept up-to-date in accordance with the latest industry best practices and compliance requirements. We make sure that your UVD Robot stays ahead of potential safety risks, meaning that the robot evolves in response to emerging industry standards. The CARE+ PHARMA package furthermore includes access to a variety of resources to support users, such as guides, e-learning courses, product documentation, and much more.
Our Quarterly Business Reviews serve as checkpoints where our Application Specialists collect your feedback, and offer strategic observations and recommendations for process improvements based on data insights.
Experience unparalleled control with the UVD Robots Fleet Management system, featuring a dynamic Disinfection Dashboard. Gain real-time access to disinfection reports complete with our patented UV-C Exposure Maps (Heat Maps) showcasing UV-C light distribution in treated spaces. Easily export reports in PDF format. Utilize the disinfection history to generate reports on environmental hygiene KPIs, and maintain a consistent repeatable, and systematic approach to disinfection.
We are dedicated to your success with our CARE+ PHARMA Program. Through true collaboration and partnership, we drive process improvement together, ensuring your operations remain at the hightest standards.
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